What is the most frequently cited ethical problem among professionals and managers?

The most frequently cited ethical problem among professionals and managers is the false or misleading representation of products or services in marketing. This issue arises because marketing plays a critical role in shaping consumer perceptions and can significantly influence purchasing decisions. When companies present their products or services inaccurately, whether through exaggeration, omission of important information, or manipulation of facts, it not only violates ethical standards but can also damage trust between consumers and brands. The prevalence of digital marketing and social media amplifies this challenge, as information can spread rapidly and reach a wide audience, making the consequences of misleading representations particularly impactful.

While the other options also represent ethical issues, the frequency of false or misleading representations in marketing reflects a broader concern about honesty and transparency in business practices. It highlights the responsibility of professionals and managers to ensure that their communication with consumers is truthful and fair, which is crucial for maintaining credibility and consumer trust in the long term.